Thanks for shopping with www.idpapa.com. International shipping might experience delays due to COVID-19. To keep track of your order, contact www.idpapa.com (order@idpapa.com) so we can provide you with the order’s tracking number.
Order Processing Time
Rush shipping: 5 days to custom, EXTRA 1 week to deliver
Free shipping: 5 days to custom, EXTRA 2 weeks to deliver
Shipping Cost & Transit Time
Country Estimated Delivery Time Shipping Cost Courier
Canada, USA 12-20 days Free Shipping USPS
Canada, USA 10-12 days $60 FEDEX
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
w You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
w Tracking information may take 48 to 72 hours to update.
w If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delays due to COVID-19. If your order is delayed, please contact us via email at order@idpapa.com, and we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
w We can cancel the order for you if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund all of your money.
w Orders can't be canceled once the parcel is shipped out.
About Tax
In rare cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Phone: +1 (470) 228-0575
Email: order@idpapa.com
Address: Room 808, Building 4, No. 521 Nanguandu Road, Economic Development Zone, Suzhou, Jiangsu, China